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Empowering Retail Success with Spring Air

Spring Air International has a winning formula to set its retailers up for success. Nearly a century ago, Francis Karr founded Spring Air International in...




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“Inside the Mind of Today’s Mattress Shopper” – Sustainability at BekaertDeslee

BekaertDeslee Senior Vice President of Sales Rhiannon Burch Hallam weighs in on the latest...

“Take 5” Flashback – Spinks Talks Sustainability

As we buy Daytimers and plan for the new year, be sure to pencil...

“Take 5” | Even More Sustainable Foam

CertiPUR-US Program Executive Director Michael Crowell and Helen Sullivan, CertiPUR-US communications counsel, share a...

Poppin’ Success

California retailer experiments with a temporary retail space and finds long-term opportunities This issue’s cover story, “Why Pop-up Shops Keep Popping Up" by Julie A....

Buying In-Person

A recent experience buying a new car exemplifies the value of excellent customer service Well, I finally did it. After months of research and discussion, I...

Mature Employees Wanted

In a tight job market, consider hiring workers at or past retirement age. You’ll be surprised by the strengths they bring Are you looking for...

NRF Forecasts Strong Retail Growth in 2019

Expected gains of 4.4% following a strong 4.6% increase posted in 2018 Retail sales in 2019 will increase between 3.8% and 4.4% to more than...

New Year’s Resolution: We kick off 2019 with a hearty lineup of articles designed to help your business. Here’s a preview

Welcome to 2019! For me, the start of a new year is full of anticipation and hopefulness, and it affords me the opportunity...

ISPA Releases New Industry Forecast

Analysis projects drop in sales in 2018, followed by modest growth in 2019 and 2020 When final numbers are tallied, the U.S. mattress industry is...

Secret Shopper: The More Things Change …

Our secret shopper gives three retailers in the Southeast mixed reviews. While she found an appealing selection of products, customer service and store design...

Online vs. In-Store

New consumer research by the BSC reveals reasoning behind different shopping paths In September, The Better Sleep Council, the Consumer-education arm of the International Sleep...

A Good Read

BY MARY BEST A recent article in National Geographic sheds light on the science — and mysteries — of sleep. “Nearly every night of our lives,...

Warning Signs of a Terrible Applicant

Employers share the most outrageous resume mistakes, lies and instant deal breakers in new survey Employers are feeling the heat of the tight labor market...

Investing in a new way to pay

Consumers like the convenience and safety of using mobile wallets — and they have benefits for retailers, too After you’ve sold a customer on a...

Forecast: Holiday Shopping Season Will Be Jolly

NRF Predicts Retail Sales Will Rise 4.3% or More in November and December Holiday sales this year are expected to increase between 4.3% and 4.8%...

How to Hire, Train and Keep an All-Star Staff

To remain competitive in a tight job market, retailers need to attract, invest in and keep engaged, knowledgeable employees Sleep Savvy offers these practical suggestions...

ABCs of Accessories

BY MARY BEST Sleep Savvy explores how you can get protectors and sheets off the shelves and into shoppers’ homes “The most luxurious item is...

No Word-of-Mouth With Empty Wallets

Study finds shoppers don’t want to talk about recent purchases when they feel financially constrained Whether it is two friends talking or a consumer writing...

The digital natives are here

Take a look at the world through their eyes and see how your company stacks up BY SCOTT SNYDER AND MORGAN S. SNYDER  Scott Snyder, a...

Digital natives

BY MARY BEST What you need to know about millennials and Gen Z to attract them as shoppers and employees As you know, one of the...

The Future of Retail

BY JULIE A. PALM Sleep Savvy identifies trends shaping mattress retailing and offers strategies for staying ahead of dramatic changes on the horizon What will your...

ISPA report: Motion base sales are on the rise

Sales of adjustable bases are going up, up, up—a bright spot for the sleep products industry at a time when unit sales of mattresses...

Men more likely than women to buy big-ticket items online shopping

More than one-quarter of online shoppers have bought a big-ticket item, but men are more likely than women to drop big bucks while doing...

Cost of sleepiness too pricey to ignore

PR campaign encourages employers to educate employees about the dangers of sleeplessness and its impact on workplace safety, productivity and health Getting insufficient sleep and...