RETAIL TRENDS AND STRATEGIES FOR THE MATTRESS INDUSTRY

Retail Trends and Strategies
for the Mattress Industry

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NEWS

Bedding Industries Of America To Spotlight Hybrid Roll Pack Display At Fall High Point Market

NEWS RELEASE | FALL 2023 HIGH POINT MARKET  NORTH BRUNSWICK, N.J. – Leading mattress manufacturer, Bedding Industries of America (BIA), will be introducing a hybrid...




CONSUMER CORNER

CONSUMER CORNER

What Country Gets the Best Night’s Sleep? 2023 Worldwide Sleep Habits

Getting a good night’s rest knows no borders — after all, all human beings...

Day in the Life

If you studied how people across the world spend their time, here’s what an...

Sleep Tight

New research from the Better Sleep Council reveals the habits and environmental factors getting...

Videos

“Take 5” | Top 3 Innovations at South...

South Bay International CEO Toby Konetzny...

Get Sleep Savvy | Puffy SVP of Operations...

Join Kathryn Greene, senior editor at...

“Take 5” | A Showroom Tour of Serta...

BedTimes Managing Editor Waynette Goodson gives...

SPONSORED CONTENT

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SPONSORED CONTENT

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SELLING MATTRESSES

5 Effective Strategies for Resolving Customer Complaints

“Can I Speak With A Manager?” How To Handle Customer Complaints At Sleep Savvy, we understand the importance of exceptional customer service. After all, relationships are the cornerstone of any successful retail operation. However, not everything goes right 100% of the time and on these occasions, addressing customer complaints professionally and effectively is crucial. Before we dive in, it's essential to recognize the significance of customer feedback and remember that every complaint represents an opportunity...


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FEATURES

Taking a Beat

Even in slower moments, opportunities abound. Hello, everyone! In Beth English’s column in the July/August issue, she was kind enough to introduce me. For those who don’t know, I’m the new senior editor for Sleep Savvy and BedTimes magazines. I was fortunate enough to meet some of you in July...


RETAIL ROAD TRIP

Sleep Savvy Examines Best Practices that Have Helped Successful Retailers Thrive

It’s been a minute since we’ve brought you a best-of Retail Road Trip story. Every few years, we like to revisit some of the retailers that have graced our pages and remind ourselves what they’re doing well. From small, single-unit sleep shops to omnichannel retailers to full-line mattress stores,...