RETAIL TRENDS AND STRATEGIES FOR THE MATTRESS INDUSTRY

Retail Trends and Strategies
for the Mattress Industry

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NEWS

Pantone Reveals Its 2024 Color of the Year

Pantone’s 2023 Color of the Year, Viva Magenta 18-1750, was a bold outlook on the year with its high saturation fuchsia shade. Now, the...




CONSUMER CORNER

CONSUMER CORNER

U.S. News & World Report Releases 2023 Sleep Survey

Did you know that November is National Sleep Comfort Month? To coincide, U.S. News...

Weekend Sleep Warriors

It takes more than two days to recover from a week of poor sleep,...

Have You Experienced Sleep Paralysis? The Science Behind the Spooky Phenomenon

Sleep paralysis is an unsettling occurrence of waking up but feeling as though you...

Videos

“Inside the Mind of Today’s Mattress Shopper” –...

BekaertDeslee Senior Vice President of Sales...

“Take 5” | Even More Sustainable Foam

CertiPUR-US Program Executive Director Michael Crowell...

“Take 5” | Yatas Bedding Expands at High...

Jason Kennedy, brand manager, North America,...

SPONSORED CONTENT

SPONSORED CONTENT

SELLING MATTRESSES

5 Effective Strategies for Resolving Customer Complaints

“Can I Speak With A Manager?” How To Handle Customer Complaints At Sleep Savvy, we understand the importance of exceptional customer service. After all, relationships are the cornerstone of any successful retail operation. However, not everything goes right 100% of the time and on these occasions, addressing customer complaints professionally and effectively is crucial. Before we dive in, it's essential to recognize the significance of customer feedback and remember that every complaint represents an opportunity...


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FEATURES

Empowering Retail Success with Spring Air

Spring Air International has a winning formula to set its retailers up for success. Nearly a century ago, Francis Karr founded Spring Air International in Chicago with a revolutionary-at-the-time free-end offset coil design, which adjusts to each sleeper’s weight. In the years since, the now Woburn, Massachusetts-based company has continued...


RETAIL ROAD TRIP

Sleep Savvy Examines Best Practices that Have Helped Successful Retailers Thrive

It’s been a minute since we’ve brought you a best-of Retail Road Trip story. Every few years, we like to revisit some of the retailers that have graced our pages and remind ourselves what they’re doing well. From small, single-unit sleep shops to omnichannel retailers to full-line mattress stores,...