BY DR. REBECCA ROBBINS While sleep disorders should be treated by a medical professional, this cheat sheet of common sleep problems can help you help your customers Retail sales associates know all too well that sleep complaints or difficulties often are what bring customers into a store for a new mattress. But what about those […]
Retail road trip
Shovlin Mattress Factory elevates customer service to a new level
BY JULIE A. PALM PHOTOGRAPHY BY WALT BLAU/GENERIC BRAND HUMAN At this Fanwood, New Jersey-based factory-direct manufacturer and retailer, Ron and Kara Shovlin use uncommon practices to win the loyalty of their hometown You’d be hard pressed to find a mattress retailer bucking more industry trends than Shovlin Mattress Factory, a factory-direct manufacturer and retailer […]
Tipsheet
Summer school for retailers
BY JULIE A. PALM Here’s a reading list for the beach, lake or wherever your vacation takes you As you pack for your summer vacation, be sure to include a few good books. It’s the perfect time to read: long blocks of free time, an empty hammock calling to you. We won’t begrudge you the […]
Omnichannel
The Future of Retail
BY JULIE A. PALM Sleep Savvy identifies trends shaping mattress retailing and offers strategies for staying ahead of dramatic changes on the horizon What will your retail mattress business look like in five years? Even without a crystal ball, we can comfortably make predictions. If you’re successful in 2023, your retail operation will be omnichannel, […]
Online insights
The digital natives are here
Take a look at the world through their eyes and see how your company stacks up BY SCOTT SNYDER AND MORGAN S. SNYDER Scott Snyder, a senior fellow at Wharton University’s Mack Institute for Innovation Management, and Morgan S. Snyder, a software engineer with Palantir, a software and services company that specializes in big data analysis, […]
Consumer Ed
How to get a cool night’s sleep in a heat wave
Much of the country has been suffering through a heat wave and when it lifts, we’re still facing the hottest time of the year: July and August. Even with the air conditioning running full blast at home and office, it can be hard after a day in and out of the heat to cool your […]
Better Sleep Council
‘A Mini Field Guide to the Mattress Shopper’
The BSC and Sleep Savvy team up to create a fun, interactive infographic to give retailers insight into their customers and help generate more sales Looking for helpful, easy-to-understand information to gain insight into today’s consumers? The Better Sleep Council and Sleep Savvy have just the ticket for you. In May, this publication and the […]
Sponsored Content
Product Showcase
Leggett & Platt Inc. 1 Leggett Road Carthage, MO 64836 417-358-8131 mark.kinsley@leggett.com LPBeddingComponents.com A weak mattress edge leaves a bad first impression and can kill a sale. Research shows the edge of a mattress comes up during 93% of sales interactions. Leggett & Platt Inc.’s ActivEdge™—a groundbreaking solution for the problem of weak foam encasement— […]
