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Smart Screening

Social media platforms serve all sorts of purposes, but in recent years a new function has become available for employers — social media background...




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The 5 Zeros Reshaping Retail

Making changes to your operations can add up to success, new McKinsey report says Consumers...

Maximizing Your Feedback

To become a more effective manager, you need feedback — not only from your...

Popping the Question

Follow these best practices for inquiring about a potential employee’s Covid-19 vaccination status and...

Popping the Question

Follow these best practices for inquiring about a potential employee’s Covid-19 vaccination status and avoid paying a fine The tricky question more and more employers...

How to Win the Hiring War

Follow these recommendations to enhance your workplace reputation and compete for top talent against bigger brands  There was a time when Apple was known only...

Retailers Reflect on a Year of Covid-19

They’ve strengthened their online presences and e-commerce capabilities, broadened their vendor relationships — and survived Last year, just a few months into the coronavirus pandemic,...

Keep Calm and Carry On

If you have a plan for coping with them, supply chain disruptions don’t have to derail your business or anger your customers  Next-day delivery! Two-day...

Who Is That Masked Retail Associate?

Face coverings are now part of our attire. Here are tips for keeping your employees and customers safely covered Forget cool boots and tweedy jackets....

Retailers Ready for Business

The pandemic has changed everything from in-store procedures to delivery but mattress sellers say consumer interest in bedding is a hopeful sign Mattress retailing looks...

A Lifeline for Retailers

Government agencies lend a helping hand to struggling businesses Help is on the way. Retailers large and small, battered by the effects of the COVID-19 outbreak,...

The Search for Top Talent

Many retailers today are having a difficult time finding, hiring and retaining qualified job candidates. Follow these suggestions to keep your business at full...

Slowing Down the Revolving Door

Does your store suffer from high turnover? Results from a 2019 survey reveal the top 3 factors that lead employees to call it quits. Holy...

Disappearing Act

Has a job candidate ever ghosted you? In other words, has a strong prospective employee pulled a no-show during the hiring process? Here are...

Is Payday Going Out of Style?

Global survey finds employees want greater speed, security and flexibility in receiving pay, and prefer employers who care about their financial wellness As the world...

Pump Up Your Team for Labor Day Sales

Contests and bonuses can inspire them but perks like product discounts and considerate scheduling also will show you value their contributions It’s been a long...

Worst Case Scenario: Make a Plan for Potential Disasters

Best practices and basic steps to help you safeguard your business The sheer number and variety of disasters that can strike — and potentially devastate —...

Men and Women Search for Jobs Differently

How do women and men differ when looking for jobs? LinkedIn, a business and employment-oriented website with headquarters in Sunnyvale, California, released its Gender...

Mature Employees Wanted

In a tight job market, consider hiring workers at or past retirement age. You’ll be surprised by the strengths they bring Are you looking for...

Warning Signs of a Terrible Applicant

Employers share the most outrageous resume mistakes, lies and instant deal breakers in new survey Employers are feeling the heat of the tight labor market...

How to Hire, Train and Keep an All-Star Staff

To remain competitive in a tight job market, retailers need to attract, invest in and keep engaged, knowledgeable employees Sleep Savvy offers these practical suggestions...

How to respond to sexual harassment at work

Survey finds 72% of employees who experience unwanted advances do not report the incidents As accusations of sexual misconduct at work continue to rise, it’s...

Don’t let vacation time go unused

Put your trips on the calendar now to get the time off you need to relax and restore Summertime is prime vacation time. Do you...

Lessons from the GM’s office

BY GERRY MORRIS First, don’t have an office—and other advice from a retailer who knows how to sell mattresses  In my column in the April issue...

Help wanted: Retailers seek more workers for tech roles

With the continued rise in online and omnichannel shopping, retailers in the future will have less use for traditional staff like cashiers and even...