NEWS RELEASE | 2024 SUMMER LAS VEGAS MARKET
Rancho Cucamonga, CA – July 9, 2024 – South Bay International, a leading innovator in the bedding industry, is thrilled to announce a partnership with MattressAI, a pioneer in AI-driven sleep technology. This collaboration marks a significant leap forward in the mattress market, integrating cutting-edge artificial intelligence to enhance customer experiences and optimize sleep solutions.
Through this strategic partnership, South Bay International has integrated MattressAI’s advanced technology into their website’s customer service chat. They have introduced MattyAI, an AI-powered assistant designed to ask insightful questions and uncover the best mattresses and sleep products for your business. MattyAI provides personalized mattress recommendations with remarkable accuracy, enhancing the customer experience.
B2B Innovation: Supporting Retailers
Although MattressAI is typically formatted for B2C applications, South Bay International saw this partnership as an opportunity to assist their retailers in finding mattresses that support their business goals. By leveraging this technology, South Bay International empowers their retail partners with advanced tools to drive sales and customer satisfaction. This initiative exposes South Bay partners and customers to innovative technology, showcasing its potential use in their own businesses to aid in sales and customer engagement.
“We are excited to partner with MattressAI to bring this revolutionary technology to our customers,” said Toby Konetzny, CEO of South Bay International. “This collaboration aligns with our commitment to innovation and excellence, providing our customers with unparalleled sleep solutions. By integrating AI into our offerings, we are not only enhancing the shopping experience but also setting a new standard for the industry.”
As the demand for personalized and tech-driven solutions continues to grow, South Bay International’s partnership with MattressAI underscores their dedication to innovation and customer satisfaction. This strategic move not only enhances their current offerings but also lays the foundation for future advancements in sleep technology.
Read more updates on the upcoming Las Vegas market: Shifman Spotlights Natural And Sustainable Luxury Mattress.
