Retail Road Trip

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Million-Dollar Sleep Shop: How John Rainey Drives Success with a Focused Product Mix

With just six brands in stock, John Rainey leads the Sleep Shop by Custom Home Furniture Galleries’ million dollar business. Custom Home Furniture Galleries, a...




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Original Mattress Factory: Balancing Tradition and Innovation

As a direct-to-consumer pioneer, the Cleveland-based manufacturer-retailer continues its tradition of hand-built, quality mattresses...

Fred’s Beds Finds Success on the North Carolina Coast

Customer service, emphasis on premium beds and a catchy name are all part of...

Mattress Warehouse Success: The Winning Formula Behind the Second-Largest Independent Mattress...

The second-largest independent mattress retailer in the United States has found its winning formula. What’s...

Retail Road Trip: Mattress Direct, Where Sleep Education, Retail Professionalism Converge

Photography by Brian Baiamonte This Baton Rouge, Louisiana-based sleep shop chain thrives because of owners Lee Burns and Ty Hingle’s commitment to the value of...

I Wish I Had Thought of That!

Sleep Savvy offers a retrospective of previous Retail Road Trips, highlighting best practices and brilliant ideas — and providing inspiration for the new year It’s no surprise...

Serenity Abounds at Tucked in Organics

Emily Aborn, founder of this all-natural sleep shop in Amherst, New Hampshire, offers luxury bedding in a friendly, relaxed environment Tucked in Organics is among...

Mark’s Mattress Outlet’s Dream Team

BY JULIE A. PALM PHOTOGRAPHY BY ERIK PHOTOGRAPHIC STUDIO Originally a seasonal fireworks operation, this Evansville, Indiana-based sleep shop has grown from a local mattress outlet...

Shovlin Mattress Factory elevates customer service to a new level

BY JULIE A. PALM PHOTOGRAPHY BY WALT BLAU/GENERIC BRAND HUMAN At this Fanwood, New Jersey-based factory-direct manufacturer and retailer, Ron and Kara Shovlin use uncommon practices...

Moore’s Sleep World revolves around restorative rest

BY JULIE A. PALM PHOTOGRAPHY BY TINA'S PHOTOGRAPHY This four-store sleep-shop chain in northern California scores big by promoting and providing its customer base with quality...

Appliance Factory and Mattress Kingdom puts bedding front and center

Originally an appliance chain, this Denver-based retailer expanded its offerings to include mattresses and has crafted a top-of-the-line department BY GARY JAMES PHOTOGRAPHY BY KELLICIA MORSE The...

Shifting focus revitalizes Mattress Depot USA

A move away from deep discounts and closeouts boosts average tickets, increases sales and spurs store openings for this Bellevue, Washington-based sleep chain Mattress...