Customer Service

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Sleeping with a Partner

The latest Better Sleep Council research delves into bed partners and sleep. Every day, Retail Sales associates encounter people looking for a new mattress and...




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Going Against the Norm

A new report identifies 4 business priorities for creating a strong customer experience. “Business Growth...

The Gen Z Guide

They may only be teens or in their mid-20s, but Generation Z is shaping...

No complaints about this customer service

What a recent experience can teach retailers about keeping consumers happy “I’m happy to help....